Sunday, February 8, 2015

How will your customers find you?


When starting a business finding customers and having your customers find you, is your top priority.

One Look Signs
Concept Signs.org
To Be Seen-
Signage is the least expensive but most effective form of advertising.
Signage can be responsible for half of your customers.
Signage is so important that without it you may not get a loan for your business.
Signage is an investment that will pay a return many times over.
A well-designed, well-placed sign can generate huge profits, especially when part of an overall marketing strategy.

To Be Found-
When advertising you will  consider one or more of the following: TV, radio, newspapers, Internet, direct mail, etc. 
Here's an image from Duck House Events that gives you a nice visual of the many options.
One Look Signs
DuckHouse Events
If your target market is, say, people aged 55 or older, you may want to consider community papers as older consumers still rely on them for information. Even the older are heading to the web. 
80% of buyers are searching online first versus using the Yellow Pages (Pruitt,2014) Heck even the Yellow Pages is online!

To tap into this medium, your first step is to establish a Web presence if you don't have one already. Then, depending on your target customer-consumers at large or other businesses - pick your Web channel. LinkedIn, for instance, is a mainstay among businesses, CEOs and other owners and entrepreneurs, while Facebook remains wildly popular among consumers (Sugars,2014).

The most basic way to evaluate the cost effectiveness of these or any marketing method is the cost per 1,000 exposures.

Here's how business signs measure up to other media.
The price and life expectancy of signage varies widely depending upon the type, but let's assume you invested in signage costing $16,500 that should last seven years. If your business is located on a street with 60,000 people passing each day, the cost per 1,000 exposures would be only 11 cents.

Once you've established your business' presence both  physically and online, make sure you are measuring you ROI and re-evaluate when needed.


Reference:
Sugars, B. (2014) Starting a Business. Entrepreneur.com Retrieved  from <http://www.entrepreneur.com/article/219582

Pruitt, C. (2014) Can Customers Find you Online? Retrieved from: http://www.amazon.com/Can-Your-Customers-Find-Online/dp/1456319086


1 comment:

  1. This is a good post on the importance of business signage. From a small business and non-profit perspective, I can't stress how important I've discovered signage is for establishing the foundational business (or non-profit) brand. In working for the American Cancer Society Relay for Life, our banner signage at the event location and Survivor's lap helped returning participants feel "at home" while new anxious participants were relieved to see the event logo and color scheme so they knew they found "the right place." I've noticed that other non-profit participation events now also have large signage at event sites. It transforms our everyday City Park Trail into a special place for event participants for join together for their special interest. A blog would be a great place to share customer signage testimonials that can easily be linked to individual and business social media gathering spots.

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